If for any reason you are not completely happy with our services and want to leave us, you can cancel your management agreement without penalty at any time.

HAPPINESS GUARANTEE

At PMI our mission is to exceed our clients’ expectations in these three key areas:

Service
Communication
Responsiveness

We are so committed to excelling in these areas that we back it up with our Happiness Guarantee

HOW IT WORKS

Happiness Guarantee - If for any reason you are not completely happy with our services and want to leave us, you may cancel your property management agreement without penalty with 30-days notice. The notice period allows for a smooth and professional transition for the tenant, wrap-up of any outstanding maintenance items and invoices, and assignment of the lease and security deposit funds properly over to you so we transfer a happy tenant.

Our conditions for the Happiness Guarantee

A 30-day notice is provided by property owner which allows us time to resolve any outstanding service issues and prepare accounts and files for transfer.
All outstanding invoices have been paid to vendors.

We want the cancellation process to go smoothly for you and your tenant.

What We Do As Your Louisville Property Manager

We do more than just collect rent

Property Marketing

We work to quickly find the right tenant for your home and use our proven marketing methods to attract high-quality applicants.

TENANT SCREENING

Every application undergoes careful screening, with background and financial checks designed to keep your interests protected.

RENT COLLECTION

Getting your rent payment on time shouldn't be a guessing game. We handle all billing and get your money to you on time.

PROPERTY MAINTENANCE

We know how to keep your property in optimal condition. We handle all maintenance requests and coordinate repairs for you.

FINANCIAL REPORTING

We provide full visibility and monthly reports for your property. Access your account any time through the 24/7 Online Owner Portal.

PROPERTY INSPECTIONS

Our regular in-person inspections allow us to identify potential problems in advance & keep your home healthy.

EVICTIONS

If a tenant relationship ever takes a turn for the worse, we can process the eviction for you & minimize its impact on your bottom line.

LEGAL COMPLIANCE

We monitor the laws and insurance regulations that impact your home & work to ensure that your property is legally compliant.

HOME WATCH

For owners of second homes who want the security of knowing their home is being watched and cared for while they are away.